PRIVACY POLICY

1. Introduction

House to Own Real Estate (referred to as "the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the practices regarding the collection, use, and disclosure of personal information when you use our real estate services. This policy complies with the laws and regulations of the United Arab Emirates (UAE).

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2. Collection of Personal Information

• 2.1. Information We Collect: The Company may collect personal information, including but not limited to, name, contact details, identification documents, financial information, and property preferences, to provide our services effectively.

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• 2.2. Sources of Information: We collect personal information directly from clients, developers, and other relevant parties involved in the real estate transaction process. Additionally, we may obtain information from publicly available sources and third-party service providers.

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3. Use of Personal Information

• 3.1.Purpose: Personal information collected by the Company is used for the following purposes:

a. Facilitating real estate transactions and providing related services.
b. Communicating with clients regarding properties, offers, and updates.

c. Conducting market research and analysis to improve our services.
d. Complying with legal and regulatory requirements.

e. Sending email marketing communications about House to Own Real Estate’s services and offerings.

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• 3.2. Consent: By providing your personal information, you consent to its use in accordance with this Privacy Policy.

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4. Disclosure of Personal Information

• 4.1. Developer Information: Client information may be shared with developers during the property purchase process to facilitate transactions and fulfill contractual obligations.

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• 4.2. Third-Party Service Providers: We may engage third-party service providers to assist with various aspects of our operations. These providers are contractually obligated to safeguard the confidentiality of personal information and use it solely for the purposes outlined by the Company.

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• 4.3. Legal Obligations: The Company may disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government authority.

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5. Security Measures

• 5.1. Data Security: The Company implements appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

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• 5.2. Access Control: Access to personal information is restricted to authorized personnel only, who are trained in handling such information securely.

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6. Retention of Personal Information

• 6.1. Retention Period: Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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• 6.2. Data Deletion: Upon expiration of the retention period, personal information is securely deleted or anonymized to prevent unauthorized access.

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7. Your Rights

• 7.1. Access and Correction: Clients have the right to access and correct their personal information held by the Company.

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• 7.2. Withdrawal of Consent: Clients may withdraw their consent for the processing of personal information at any time, subject to legal and contractual obligations.

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8. Changes to the Privacy Policy

• 8.1. Updates: The Company reserves the right to update this Privacy Policy periodically to reflect changes in legal or business practices. We encourage you to review this policy regularly for any updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@h2o-properties.ae

 

Effective Date: January 2024